New Suppliers

Onboarding

Onboarding on to our Supplier Portal is a convenient experience for our suppliers, the links to onboard are below:

For training documentation please click the below image:

Supplier Portal Reg

Using the Supplier Portal

Viewing and Updating your Information

Key features of the supplier portal include:

  • Self-Service Supplier Management: Suppliers can register and manage their profiles within the portal. Any changes in contact information and business details can be updated in real-time.
  • Document Sharing: Allows secure electronic exchange of documents including contracts, purchase orders and invoices.
  • Supplier Helpdesk: The supplier portal enables real-time communication between Americold and Suppliers. Messages, notifications, and updates relating to procurement activities can be tracked through the Americold portal.
  • Security & Compliance: The supplier portal emphasises security and compliance. Communication within the portal is encrypted and secure.

For access to our training documentation please click the image below:

portal guide

Invoice Policy

In line with our invoice policy, please ensure your invoice includes a valid PO number, if you don’t have your PO number please contact your buyer. If your invoice does not contain a valid PO number it will not be processed for payment. 

Please email your invoices as an attachment (not as a link) to the below email address depending on your location:

Australia: AMC.AU.Invoices@americold.com

New Zealand: AMC.NZ.Invoices@americold.com